If the NEO master unit NEO8060 shows this error, it means the Flexnet connections between one or more NEO units are failing. This will make the backup connection to engage as long as this feature has not been deliberately disabled. To fix this error check the ethernet wiring between devices.
If you are connected via Wi-Fi with your PC to a network in which there are several NEO devices, you will not be able to see the complete list of devices connected to this network, but you will need to address each device individually via its own IP. This is because over Wi-Fi, broadcast packets are not active by default, so you can only connect in unicast mode. In order to see the complete list of devices, you will need to connect via cable to the same network and access them via “Discover Tool” window of the NEO configurator.
Check your current firmware versión is v02.28 or higher if not update your device to the latest FW version available.
If the error persists after upgrade contact with technical support service.
NEO amplifiers work at 100V, a speaker line with 100V provides 4x more power than a 50V line. Therefore, you just need to make sure that 50V speakers are tapped at 1/4 (or less) of their maximum power. Our recommendation is to simply verify the tapping of the existing speakers.